Beacon Support Center

Access the Support Center to find answers to questions, learn how to utilize Beacon, and connect with Beacon Support through phone, chat or email.

Beacon Support Webinars

Watch tutorials on topics including registration and data submission.

Frequently Asked Questions

View answers to commonly asked questions.

Getting Started

Review Beacon's welcome package to help you get started with navigating Beacon.

How-To Guides

Browse short and long form educational guides focused on Beacon functionality.

Beacon Support Calendar

View and sign up for upcoming events hosted by Beacon Support.

Discover More of the Support Center

Browse the entire Beacon Support Center collection of resources.

We're Here to Help

Connect with Beacon Support

Live support is available through chat or phone Monday to Friday 9am to 9pm ET. Or reach out at any time via the Beacon Support inbox.

Hablamos español. Si necesita apoyo en español, comuníquese con el equipo de apoyo de Beacon.

call

Call

Phone support Monday to Friday 9am to 9pm ET.

1.878.788.8907

chat

Chat

Chat with support Monday to Friday 9am to 9pm ET.

Live chat via the in-platform messenger

mail

Email

Email support and we will get back to you within 24 hours.

[email protected]